Development · API and integrations
API and integration work that stops the retyping.
We design APIs and connect the tools you already pay for, so data moves on its own and failures are caught, not discovered weeks later.
In short
What are API integrations?
API and integration work connects separate software systems so they share data automatically. technocity designs REST and GraphQL APIs, builds webhooks and scheduled sync jobs between CRMs, ERPs, payment gateways, marketplaces and internal apps, and adds authentication, rate limiting, retries, logging and alerts so integrations keep running when a third-party service misbehaves.
Sound familiar?
The problems we solve
Staff copy data between systems by hand every day
A sync broke weeks ago and nobody noticed
Partners ask for an API you do not have yet
Zapier chains grew into something nobody understands
What’s included
How we can help
Public or partner API
A documented REST or GraphQL API with keys, rate limits and versioning.
System integration
Two-way sync between tools such as CRM, ERP, e-commerce and accounting.
Payment integration
Gateways like Stripe, Adyen, PayPal or Razorpay with webhooks and reconciliation.
Integration rescue
Replace fragile no-code chains with tested, monitored integration code.
Timelines are typical starting points. Every project is scoped with you first.
What you get
- Integration map of systems, fields and owners
- API with OpenAPI documentation and sandbox
- Webhook handlers and scheduled sync jobs
- Retry queue and dead-letter handling for failures
- Logs, dashboards and alerts for every integration
- Runbook explaining how to replay or fix a failed sync
Tools and technology
How it works
From first call to results
Map the data
We list which system owns each record and how changes should flow.
Design contracts
Endpoints, payloads and error codes are agreed in writing before code.
Build with failure in mind
Retries, idempotency and queues handle outages without duplicate records.
Monitor in production
Alerts tell your team about failures before customers notice.
Questions
Common questions
What is the difference between an API and a webhook?
An API lets one system ask another for data or send it a command when needed. A webhook works the other way round: a system sends a message automatically when something happens, such as a payment succeeding. Most integrations use both together.
How do you connect a CRM to an ERP?
A CRM connects to an ERP through their APIs, usually with a sync service in between. Won deals become sales orders, customer records stay matched and invoices or payment status flow back to the CRM. Deciding which system owns each field avoids overwrites.
Should we use Zapier or custom integration code?
Zapier and similar tools suit simple, low-volume automations that a non-developer needs to change. Custom integration code is better for high volumes, complex logic, strict error handling or sensitive data. Many businesses use both, keeping critical flows in code.
How do you stop integrations from creating duplicate records?
Integrations avoid duplicates by using unique external IDs, idempotency keys on requests and matching rules before creating records. When a call is retried after a timeout, the receiving system recognises it and updates the existing record instead of creating another.
Can you build an API for our partners or customers?
Yes, technocity builds partner and public APIs with authentication keys, rate limits, versioning and OpenAPI documentation. We also provide a sandbox environment so partners can test safely, and usage logs so you can see who calls what.
Keep exploring
Related services
Custom software development
Software shaped to your process
AI SolutionsAI workflow automation
Less copy, paste and re-typing
DevelopmentERP and CRM development
ERP and CRM that fit your teams
DevelopmentWeb development
Fast sites and web apps
DevelopmentMobile app development
iOS and Android apps
DevelopmentE-commerce development
Online stores built to sell
